On September 25, 2026, marking World Pharmacists Day, Andalusia’s first vice-president and regional minister for the Presidency, Health and Emergencies, Antonio Sanz, highlighted a project connecting pharmacy professionals with primary care teams to help manage treatment-related issues and support continuity of care.
The Andalusian Health Service (SAS) launched the Interprofessional Communication Improvement Project in February 2026. It allows certain issues identified during medicine dispensing to be sent directly and securely, in a structured format, to the professional responsible for assessing them. The system is integrated into Diraya and lets community pharmacists and pharmacists in Andalusia’s public health system contact the prescribing professional, set a priority level and include free text. Sanz said it was designed to make it easier to exchange information and avoid patients having to act as intermediaries.
Between February 17 and September 16, the tool recorded 87,740 clinical communications: 63,483 made by pharmacists, 23,762 by doctors and 495 by nursing professionals. The most common reason was that a medicine was unavailable at the pharmacy, accounting for 30,368 communications. Other frequent issues included inappropriate treatment duration (17,248), administration frequency (10,346), prescribed dose (9,663), and medicine use or administration (8,096).
The project also provides a separate process for requests to renew chronic treatments. Pharmacies can send requests to primary care teams for assessment and handling within the care system. The tool recorded 978,269 renewal requests across Andalusia during the period. By province, there were 187,274 in Málaga, 172,103 in Sevilla, 155,668 in Cádiz, 117,700 in Granada, 100,276 in Almería, 97,834 in Córdoba, 87,329 in Jaén and 60,085 in Huelva.
Clinical responsibility for prescribing and renewing treatment remains with the relevant professional, according to the release. The project’s planned next steps include adding the function to the interoperability environment for Spain’s national electronic-prescription system, with the aim of facilitating future communication between professionals in different regional health services.
Sanz also recognized pharmacists’ work across the health system. The regional government said more than 14,500 pharmacists work in Andalusia, including in community pharmacies, hospitals, clinical laboratories and the pharmaceutical industry, and that the region has 3,870 pharmacies.